Warranty and Return Policy
Effective June 1, 2021 products sold by OurFunToys, are warrantied for a period of six months from date of purchase against manufacturing defects and workmanship which develop in the service for which they are designed, provided the products are used and assembled in accordance with any applicable instructions.
We have expert support ready via phone and email, along with free parts.
We carry as well all parts at very reasonable price for future repairs and maintenance
All items purchased online are shipped in boxed units in their original factory boxes and packaging as received by us.
If the item is damaged during shipping contact the shipping/freight company or courier within 24 hours and report claim and contact us through email or call us. We will try to help you resolve the problem with shipping/freight company or courier. However the shipping/freight company or courier is solely responsible for damage done to your item while it is being shipped. All products are insured for their value. If package damaged during shipping, you must keep the box and all packing material. You will also call us and send us an email within 24 hours with the description of the damage and digital photos of the item and the box.
The following is a list of items not covered by the warranty policy: Batteries and gear motors but available to purchase at very reasonable rate.
Note: We do not accept returns. Please make sure you are satisfied and have gathered all details before you purchase any item. For example; all items on the site display the size and recommended age, along with video showing the product in detail.
If return granted, return shipping costs will be deducted from your refund and can vary depending on the location of the return.
By buying the item from OurFunToys. the buyer confirms that he/she has read all the particulars, description, notes, disclaimers, terms and conditions etc. and abide by it